About the Markup AI General category


Markup AI Platform

This is the general discussion hub for all things related to the Markup AI console and product as a whole.

If you have questions about navigating the console, managing your account, or anything that doesn’t fit into our more specific categories, this is the perfect place to start. Consider this your go-to spot for general inquiries, sharing insights, and engaging in broader conversations with the entire Markup AI community.


When reporting an issue, please include the following to help us resolve it quickly:

  • Specifics of the integration: Which tool are you trying to connect with, and what version is it?

  • Detailed steps to reproduce the issue: What exactly did you did before the problem occurred?

  • Error messages or screenshots: If you see any error messages, please copy them exactly or include a screenshot.

  • What you expected to happen vs. what actually happened: Clearly describe the discrepancy.

  • Any troubleshooting steps you’ve already tried: Let us know what you’ve done to try and fix it yourself.

Important: Confidential information such as API tokens and sensitive attachments should not be included in your post. Please send us a secure file transfer and include the link to your post when submitting secure files.